Video on Demand Policy

You are purchasing a license to stream video for yourself only on up to two devices at one time in your own household. You agree at the time of purchase of On-Demand or LIVE Streaming video license that you will comply at all times with our Terms of Use.

Both On-Demand and LIVE streaming video is copyrighted content of Puppy Culture and or Madcap University Press, LLC.

The streaming video Terms of Use prohibits recording, copying, re-distributing or reverse-engineering of the video feed in any way whatsoever.

It is a violation of Federal and International copyright laws to copy, duplicate, record or re-distribute our On-Demand or LIVE streaming video feeds in any way.

Unlawful recording, copying, duplicating or re-distribution of On-Demand or LIVE streaming videos originating from Puppy Culture and Madcap University Press, LLC will be cause to immediately terminate your account and access to said feeds, and will be prosecuted to the fullest extent allowed by Federal and International laws.

Returns / Refunds

Please note: Our digital services and digital product solutions are not eligible for return or refund - this includes our Video On Demand (Streaming Video) products.

Lifetime Access to Streaming Video

While we offer our Video On Demand (Streaming Video) products with “Lifetime Access,” there has to be some kind of cap. If, at any time, our Puppy Culture Video On Demand products become permanently unavailable for streaming, we will offer you the option to download and store your own copy.